Privacy Policy

1. Who We Are

Website: www.thesussexrrc.org.uk
Organisation name: The Sussex Reptile Rescue Centre CIO
Email: info@thesussexrrc.org.uk
Address: 23 A’Beckets Avenue, Aldwick, Bognor Regis PO21 4LX

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the EU GDPR.

2. What Personal Data We Collect

a) Information you provide to us

• Name
• Email address
• Phone number
• Postal address
• Donation details
• Messages sent via contact forms or email

b) Information collected automatically

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on the site
• Cookies and similar technologies

3. How We Use Your Personal Data

• Respond to enquiries
• Process donations or purchases
• Send updates related to your donation or enquiry
• Improve our website and services
• Comply with legal and regulatory obligations
• Prevent fraud and misuse

4. Lawful Bases for Processing

We rely on consent, contract, legal obligation and legitimate interests where applicable.

5. Cookies

We use cookies to ensure the website functions correctly, analyse website traffic and performance, and remember user preferences.

6. How We Share Your Data

We do not sell your personal data. We may share data with trusted hosting, payment, email and analytics providers where necessary.

7. International Data Transfers

Where providers process data outside the UK or EU, appropriate safeguards are used.

8. How Long We Keep Your Data

We retain personal data only for as long as necessary and in line with legal obligations.

9. Your Data Protection Rights

• Access your personal data
• Correct inaccurate data
• Request erasure
• Restrict or object to processing
• Data portability
• Withdraw consent

10. Complaints

You have the right to complain to the UK Information Commissioner’s Office.

11. Children’s Data

Our website is not intended for children under 13, and we do not knowingly collect personal data from children.

12. Changes to This Privacy Policy

We may update this policy from time to time.

13. Contact Us

Email: info@thesussexrrc.org.uk
Organisation: The Sussex Reptile Rescue Centre